PRIVACY POLICY

Safe Sitters Europe
Effective Date: January 19, 2026

Safe Sitters Europe (“Safe Sitters Europe,” “SSE,” “we,” “us,” or “our”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect personal data from visitors and users (“you”) of our website, platform, and related services (collectively, the “Platform”).

Safe Sitters Europe is operated by a company incorporated in the United States and provides services to users located in the United States, the European Union, and other regions. By accessing or using the Platform, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

1.1 Personal Information You Provide

We may collect personal information that you voluntarily submit, including:

• Name
• Email address
• Phone number
• Location or address (including temporary or travel locations)
• Profile information or biography
• Child-related information provided by families (such as ages, infant needs, allergies, or special needs)
• Communications sent through the Platform
• Any other information you choose to provide

1.2 Identity Verification Information

For Sitters, we may collect government-issued identification or similar information for the limited purpose of identity verification.

IMPORTANT:
Identity verification is used solely to confirm that an individual creating an account is the individual presenting themselves on the Platform. Identity verification does not include background checks, criminal history searches, credential verification, or assessments of suitability for childcare.

1.3 Optional Documentation

Sitters may voluntarily upload background check reports, certifications, or other documents.

• These documents are provided directly by Sitters
• Safe Sitters Europe does not independently verify or validate such documents
• We make no representations regarding their accuracy, completeness, authenticity, or validity

Families are responsible for independently reviewing and evaluating any documentation provided.

1.4 Non-Personal and Technical Information

We may automatically collect technical and usage information, including:

• IP address
• Browser type and device information
• Operating system
• Pages visited and time spent on the Platform
• Referring URLs

This information helps us improve functionality, security, and user experience.

2. HOW WE USE INFORMATION

We use personal information to:

• Operate and maintain the Platform
• Facilitate connections between families and sitters
• Conduct identity verification
• Process booking fees and payments through third-party providers
• Communicate with users regarding bookings, updates, or support inquiries
• Improve services, functionality, and safety
• Detect fraud, abuse, or misuse of the Platform
• Comply with legal and regulatory obligations

3. LEGAL BASIS FOR PROCESSING (EU / EEA USERS)

For users located in the European Union or European Economic Area, we process personal data based on one or more of the following legal bases:

• Performance of a contract
• User consent
• Compliance with legal obligations
• Legitimate interests, including platform safety, fraud prevention, service improvement, and business operations

4. INFORMATION SHARING AND DISCLOSURE

We do not sell or rent personal information.

We may share information in limited circumstances, including:

• With service providers who assist with hosting, analytics, identity verification, payment processing (such as Stripe), and technical support
• When required by law, regulation, court order, or lawful request
• In connection with a business transaction such as a merger, acquisition, or asset sale, in accordance with applicable law

All service providers are required to protect personal data and use it only for authorized purposes.

5. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies or similar technologies to:

• Improve navigation and functionality
• Analyze usage patterns
• Customize content and user experience

You may control cookie preferences through your browser settings. Disabling cookies may affect certain features of the Platform.

6. DATA SECURITY

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

• Provide and maintain services
• Fulfill the purposes described in this Privacy Policy
• Comply with legal, regulatory, or accounting obligations
• Resolve disputes and enforce agreements

Users may request deletion of personal data, subject to applicable legal requirements.

8. YOUR RIGHTS

EU / EEA Residents

If you are located in the EU or EEA, you may have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Restrict or object to certain processing
• Request data portability
• Withdraw consent where processing is based on consent
• Lodge a complaint with a data protection authority

All Users

All users may request access to, correction of, or deletion of their personal information, subject to applicable law.

Requests may be submitted using the contact information below.

9. CHILDREN’S PRIVACY

The Platform is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that such information has been collected, we will take steps to delete it promptly.

10. THIRD-PARTY WEBSITES

The Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage users to review their privacy policies.

11. INTERNATIONAL DATA TRANSFERS

As a U.S.-based company, personal data may be transferred to and processed in the United States or other countries. Where required under EU law, we rely on appropriate safeguards, such as Standard Contractual Clauses, to protect personal data.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Updates will be posted on the Platform with an updated effective date. Continued use of the Platform after changes constitutes acceptance of the revised Privacy Policy.

13. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Safe Sitters Europe
📧 hello@safesitterseurope.com